Bus stops

For your convenience, METS has installed bus stop signs along all routes that indicate where you can board the bus. (In the downtown area, buses will stop at any corner.) As the bus approaches, make certain that the operator can see you. Also, since there may be other people standing by the stop who do not want to ride the bus, be sure to wave at the bus as it approaches. Flagging eliminates unnecessary stops and guarantees you faster, more efficient service. So wave, ride, and relax.

Catching the right bus 

There are electronic signs on the front and side of the bus which the bus is operating, and the destination of the bus. If after checking the signs you still have a question, ask your METS  operator.

Boarding the bus

When you board the bus, please have exact fare ready. METS operators carry no change or tokens, so they will not be able to make change for you. If you need a transfer, ask the operator as you are paying your fare. Remember, a transfer is good only for continuing a single trip. During winter, or during rainy weather, please be sure to check the steps for water, snow or ice and hold the handrail as you enter the bus.

Exiting the bus

Let your operator know your destination to get off one block ahead by pulling the cord or touching the yellow “touch” tape above and between the windows. Exit from the rear door whenever possible, as new riders will be entering through the front door. You and they will have an easier time. As you exit, do not cross the street in front of the bus. Wait until the bus leaves the stop.

Lost & Found

   If you lose an item on a bus or at a transfer point, call METS

between 5:30 a.m. and 11:00 p.m. Monday - Friday to see if it

has been returned. If you find an item, give it to your METS

bus operator, and it will be turned in to our Lost & Found

at the office. All items are held for 30 days and can be identified

  and claimed within that time at the METS office

at 601 John Street.